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We are driven by our vision

Terracom S.A. has developed MyLoneWorkers system aiming to increase blue-collar Workers’ security and provide an ultimate solution for managing and protecting remote workers through cloud technology.

Our dedicated Team is focused to provide fast response, reliability and support to our clients. We commit ourselves to further development and perfection of MyLoneWorkers as its daily appliance meets more demands in the complexity of the world we live in.

To manage and achieve our aims we value and treasure dearly the relationship built with our partners and customers. We are driven by your needs and desire for excellency in provision of your services to your clients.

We have also released QR-Patrol, the leading guard tour monitoring system with a global footprint in more than 90 countries worldwide, including United States of America, United Kingdom, Australia, etc., Workeen AI, an Artificial Intelligence system designed to accomplish advanced shift scheduling procedures and GPSLive.io, a fleet management system that offers real-time tracking, providing accurate, up-to-date vehicle location and status data.

About Terracom

Terracom S.A. specializes in Workforce and Safety Management Systems, providing cutting-edge solutions that empower businesses to operate securely and efficiently. With deep expertise across diverse areas of Information Technology, Terracom is a recognized leader in driving global innovation. Our commitment to excellence has earned us numerous international awards and distinctions, a testament to our impact and reputation.

At Terracom, our primary goal is to deliver top-tier technology solutions that meet the demands of an increasingly competitive, global market, focusing on enhancing workforce productivity and safety management. Our team is expanding rapidly as we attract talented professionals eager to contribute to our growth and join us in setting new industry standards.

The company is a founding member of the Innovation Greece technology cluster. Since 2019 Terracom has signed an exclusive investment cooperation agreement so as to promote and expand its’ activities in Greece and abroad with the large investment firm Brookstreet Equity Partners (Brookstreet).

Our corporate culture is rooted in values of collaboration, personal growth, and teamwork. We cultivate an environment where our team members feel empowered to harness their strengths and develop professionally and personally.

Blue-collar workers Safety Management System

Guard Tour & Safety Management System

QR-Patrol is a leading cloud-based guard tour management system with a global footprint in more than 80 countries worldwide, including United States of America, United Kingdom, Australia, etc. By using QR codes, NFC, and BLE technology, it enables real-time tracking and reporting for security guards and patrolling officers. Key features include live incident reporting, multimedia event logging, and automated notifications, allowing organizations to monitor and manage patrol activities from anywhere. QR-Patrol ensures efficient, transparent, and reliable security operations for facilities of all sizes.

Discover QR-Patrol

Shift Scheduling & Workforce management System

Workeen AI is an Artificial Intelligence system designed to accomplish advanced shift scheduling procedures. Simply put, we define jobs, and each job requires specific skills from employees. Then we define the workers with the corresponding skills, and the Workeen.ai system automatically assigns the workers to the positions by creating the appropriate shifts, optimally respecting the work rules and various conditions that will be imported into the system.

Employees are automatically informed via email and or through the smartphone application where they can accept or reject scheduled shifts and generally be in direct communication with the company.

Discover Workeen AI

Shift Scheduling & Workforce management System

Fleet Management System

GPSLive.io tracking software is an innovative fleet management system that offers real-time tracking, providing accurate, up-to-date vehicle location and status data. Through GPS Live you can track your fleet movements in real time, ensuring optimal route planning, on-time deliveries and improved safety.

At the same time, there is the possibility of creating detailed reports that allow the people who remotely manage the company's fleet to have a complete and clear picture of the state of the company's resources and the possibilities of improvement / change, saving time and money.

Discover GPSLive.io

R&D projects

Terracom has also developed significant action in Research and Development projects (R&D projects) through partnerships with recognized schemes, organizations, and Educational Institutes. Through these research programs, Terracom develops and promotes innovative and high added value products which could be incorporated in many different segments of the global markets.

For example, ProxiTour is a smart tour guided platform where a visitor can browse through numerous tours, select the one that is up to his/her interests and be guided through the whole journey. Furthermore, Zastel is an innovative, cloud-based Platform for the Internet of Things, providing infrastructure and services facilitating development of IoT solutions and interoperability of existing systems and applications.

Extroversion

Terracom aspires to play a key role in the global market in its fields of expertise. To get to this point, the company has developed a dynamic strategy of promoting its services and products by participating in high traffic international exhibitions and conferences aiming to expand its partner network and B2B collaboration.

Having established cooperation and a sales network in more than 80 countries worldwide, Terracom is constantly developing innovative solutions incorporating modern technology and increasing products’ efficiency and awareness.

Awards

Committed to our vision of constant development and integration of innovation, Terracom has received significant universal awards, highlighting the company's progress in an ever-evolving and highly competitive environment regarding Information Technology products and services.

View all Awards

DEI & ESG

At Terracom, we understand the importance of integrating diversity, equity, and inclusion (DEI) principles in our company. Since 1999, we've put in the work to ensure our employees are satisfied and empowered in our workplaces to help them achieve their maximum potential. We understand that to achieve full diversity, equity, and inclusion is a process, and that's why every day we strive to make our organization more accommodating for individuals from all walks of life. Read more here about our commitment to achieve DEI in our company.

We are also an environmental and socially conscious company that is committed to Environmental, Social, and Corporate Governance (ESG) strategies for the betterment of our company. Our internal corporate solutions that minimize the need for paper such as QR-Patrol, MyloneWorkers and και LiveAll.eu are tailored to meet the green standards that are acceptable by all countries. Read more here about our ESG strategies.

Accreditations

Terracom has been maintaining a Quality Assurance System according to ISO 9001:2008 since 2003. The last renewal of the certificate according to ISO 9001:2015 (April 2018) was made by the internationally recognized UKAS and had fields of application "Software Design and Development and Marketing and Technology Information Systems Support". In addition, Terracom has been positively evaluated for its Innovation Management Procedures as well as for Digital Innovation Quality, through IMP3rove- European Innovation Management Academy EWIV.

H Terracom έχει ως κύριο αντικείμενο την ανάπτυξη λογισμικού και την παροχή ολοκληρωμένων λύσεων πληροφορικής και επικοινωνιών. Είναι μια από τις μεγαλύτερες εταιρίες πληροφορικής στη ελληνική περιφέρεια, με πολύ μεγάλη εμπειρία στο σχεδιασμό και την ανάπτυξη λογισμικού για επιχειρήσεις και οργανισμούς.

Η σουίτα λογισμικού Kerveros είναι ένα ολοκληρωμένο σύστημα διαχείρισης Κέντρων Λήψης Σημάτων το οποίο καλύπτει το 70% της αγοράς σε Ελλάδα και Κύπρο. Με τη χρήση του Kerveros φυλάσσονται εκατοντάδες επιχειρήσεις και οικίες καθώς και πολλά μουσεία, τράπεζες, πρεσβείες κλπ.

Το 2014, η Terracom παρουσίασε στη παγκόσμια αγορά το QR-Patrol (www.qrpatrol.com), μια πρωτοποριακή cloud/mobile πλατφόρμα για την online διαχείριση φυλάξεων & περιπολιών. Το QR-Patrol απευθύνεται σε εταιρίες φυσικής ασφάλειας, σε εταιρίες ή οργανισμούς που επιθυμούν να επιτηρούν τους χώρους και τον εξοπλισμό τους (πχ νοσοκομεία, ξενοδοχεία, πανεπιστήμια, ναυτιλιακές εταιρίες κλπ) καθώς και σε εταιρείες που απασχολούν μοναχικούς εργαζόμενους (Lone Workers) όπως εταιρίες συντήρησης ή καθαρισμού. Το QR-Patrol πραγματοποιεί εντυπωσιακές επιδόσεις στη διεθνή αγορά, με περισσότερους από 750 πελάτες σε 57 χώρες και μεταπωλητές σε 21 χώρες ενώ συγκαταλέγεται ανάμεσα στις 3 πρώτες εφαρμογές Guard Tour παγκοσμίως. Οι κύριες αγορές του QR-Patrol είναι οι ΗΠΑ (44%), Ευρώπη (32%), Καναδάς (8%) και Αυστραλία (7%).

Το QR-Patrol PRO είναι η εξέλιξη του QR-Patrol και είναι το πρώτο guard tour σύστημα στο κόσμο που ενσωματώνει τεχνολογίες Internet of Things (όπως beacons & wearables). Το QR-Patrol PRO έλαβε χρηματοδότηση από το SME Instrument Phase 2 του Horizon 2020). Στη συγκεκριμένη πρόσκληση (Νοέμβριος 2015) το ποσοστό επιτυχίας ήταν μόλις 1,7% (εγκρίθηκαν 4 προτάσεις σε σύνολο 234) και μάλιστα η ερευνητική πρόταση της Terracom έλαβε την υψηλότερη βαθμολογία σε όλη την Ευρώπη. Η Ευρωπαϊκή Επιτροπή θεώρησε την πρόταση μας εξαιρετικά καινοτόμα, σε ένα τομέα υψηλής προτεραιότητας για την Ευρώπη (ασφάλεια) και με πολύ μεγάλες εμπορικές προοπτικές.

Το 2014, η Terracom παρουσίασε το MyLoneWorkers (www.myloneworkers.com),ένα ηλεκτρονικό σύστημα ασφάλειας και παρακολούθησης το οποίο βοηθά τις εταιρείες παγκοσμίως να προστατεύουν τους μοναχικούς τους εργαζόμενους καθώς και να διαχειρίζονται και να παρακολουθούν τα καθήκοντά τους με καινοτόμο τρόπο. Χρησιμοποιεί τη δύναμη ενός smartphone για να επικοινωνεί σε πραγματικό χρόνο με το κέντρο παρακολούθησης 24/7/365.

Μεταξύ των πελατών μας περιλαμβάνεται το Γερμανικό Χρηματιστήριο, η Ευρωπαϊκή Υπηρεσία Δικαιοσύνης (EUROJUST), πολλά ξενοδοχεία (Hilton, Marriot, Hyatt, Westin κ.α.), εταιρίες security (Brinks, G4S, FGH, Groupp 4 LLP, Senaca Group), εταιρίες facilities (Country Clean Recycling, P&H Cleaning Company, CCS Facilities), πανεπιστήμια (Stonyhurst College, Korais Educational S.A., University of California San Francisco, Seattle Goodwill, University of West Georgia, George Mason University, Trinity College of Florida κ.α.) κλπ.

Η εταιρεία σήμερα απασχολεί 32 άτομα (29 εργαζόμενους πλήρους απασχόλησης + 3 μετόχους. Η Terracom κατέχει επίσης το 50% της Plan S.A. (www.plan.gr, 5 εργαζόμενοι πλήρους απασχόλησης και 3 μέτοχοι) που είναι εταιρεία συμβούλων επιχειρήσεων με μεγάλη εμπειρία στην υλοποίηση επενδυτικών προγραμμάτων.

Η Terracom από το 2003 τηρεί Σύστημα Διασφάλισης Ποιότητας κατά ISO 9001:2008. Η τελευταία ανανέωση του πιστοποιητικού (Νοέμβριος 2016 έγινε από την διεθνώς αναγνωρισμένη UKAS και είχε πεδία εφαρμογής τον «Σχεδιασμό και Ανάπτυξη Λογισμικού και την Εμπορία και Τεχνική Υποστήριξη Πληροφοριακών Συστημάτων».

Σχετικά με εμάς!

Η Terracom είναι μια καινοτόμος εταιρεία πληροφορικής με έδρα την πόλη των Ιωαννίνων στη Βορειοδυτική Ελλάδα η οποία παρέχει υπηρεσίες μηχανοργάνωσης και ανάπτυξης συστημάτων ασφαλείας.

We IT your business!

Επικοινωνία

Terracom A.E.
Σμύρνης (Θέση Ντούσια),
Μπάφρα, Ιωάννινα,
TK: 45500 Ελλάδα

26510-94333

info(at)myloneworkers(dot)com